This error message typically appears when the stream is geo-blocked in your area. This is often due to the additional cost of enabling international streaming or streaming in remote areas, which some stations are not willing to incur.
If you are trying to access a stream on a web player (rather than a mobile app) you can use Hola, a free VPN plugin, to access the web player's streaming feature.
If you are unable to stream a station's broadcast outside of the United States from either the web player or mobile application, there is no need to submit a support ticket as we do not have an immediate fix for this issue. We apologize for the inconvenience and appreciate your understanding.